Remote Support

For remote support we are paying a legitimate business subscription with Team Viewer to support the latests versions. Note we also support the legacy version 12 (licensed)

TeamViewer is a computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers. TeamViewer can support Microsoft Windows, Mac OS X, Linux, Chrome OS, iOS, Android, Windows RT, Windows Phone 8 and BlackBerry operating systems. It is also possible to access a machine running TeamViewer with a web browser.  This program is good for remote control of computers, collaboration and presentation features.

For technical support we may ask if you could install the 'Quick Support' or 'Host' program on your computer or application on your android phone.  If so you can get the application from TeamViewer.com or below we have links to a branded version and app stores.

• Quick Support for computers (Optimized for instant support, this small customer module does not require installation or administrator rights — download, double click, and give the provided ID and password to your supporter.) 
  current version: https://get.teamviewer.com/cvpub-quick-support
  legacy version 12: https://get.teamviewer.com/cvpub-help-v12 
   
• Host (Install for for 24/7 access to remote computers.  Please call us before using this for 24/7 program on your device, be aware that this software could be running all the time in the background, so we want to make sure it is the correct choice to support you.)
  current version: https://get.teamviewer.com/cvpub-host
  legacy version 12: https://get.teamviewer.com/cvpub-host-v12
   

• Quick Join (Join meetings or presentations with this customer module. It requires no installation or administrator rights — just download, double click, and enter the session data given to you by your meeting organizer.)
  https://go.teamviewer.com/cvpub-quick-join
   
   
• CELL PHONES.  For cell phones it may be best to download the app from the appropriate vendor store.
  For example on iPhones the apple store link for Quick Support:
    https://apps.apple.com/us/app/teamviewer-quicksupport/id661649585
  For example on Androids the google play link for Quick Support: 
    https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market
  For example on Androids the google play line for Host:
    https://play.google.com/store/apps/details?id=com.teamviewer.host.market

PLEASE BE CAREFUL WITH ANY SOFTWARE, ESPECIALLY SOFTWARE LIKE ABOVE
THAT ALLOWS REMOTE ACCESS.  IF DOUBTS CALL US.