W443D-PB -- 300Mbps 802.11n MIMO Wireless LAN/Firewall

To whom it may concern

DATE: March 18, 2010

SUBJECT:

W443D-PB -- 300Mbps 802.11n MIMO Wireless LAN/Firewall

DHCP server for router fails to offer appropriate DNS to clients

I have been in correspondence with ComputerGeeks.com about this router and my concerns that other users may have similar performance issues due to inappropriate DNS offered by it’s DHCP server.

The issue is not DDNS, but that the router appears to only offer to turn on or turn off DNS and it does not use offer itself nor the DNS it acquired from it’s WAN connection. Instead the DHCP server on the router offers a DNS to clients in CHINA, 168.95.1.1

The other issue, because it is generic, I don’t know where to get firmware upgrades nor how to get manufacturing support other than from where I bought it, ComptuerGeeks.com

Because it is a reasonable price I am not asking for an RMA, but I am asking that the issue be resolved or that other customers buying the product how and where to upgrade firmware to resolve, or to be warned that it cannot be fixed and to manually set their DNS on personal computers using the router.

BELOW embedded and attached to this page is a PDF with screenshots illustrating the issue.

The attached pdf file is also embedded above in this page.  If you can not see it, either on this page or after download, you may need a PDF reader